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Hi there, this is matteo, the ceo of eight sleep One customer tweeted a photo of an eight sleep mattress with a large leak, bloomberg reported I apologize for the experience, i completely understand your frustration

We recently introduced a new technical improvement that solves the leak problem The pod uses a water presence sensor to monitor the water reservoir&. If you email me or customer support i can share more and make sure we take care of you properly.

I just reached out to eight sleep this week following a leak in my (almost) 3 year old gen 2 cover

In addition to the $1400 option, i'm being offered $700 for a gen4 cover only to use with my existing hub/unit. Eight sleep smart beds reportedly have a security risk that could enable them to be accessed remotely. My eight sleep pod suffered a sudden water leak that created a serious safety hazard involving water and electricity. In this eight sleep pod 3 cover review, i'm going to share what it's like when you need their customer service

I've been using my eight sleep pod 3 cover for 6 months now and my sleep has. As someone who recently purchased an eightsleep (still confirmed not shipped) i'm concerned after reading so many issues with leaks I also got the pro subscription but it only has a 5 year warranty vs previous lifetime warranty Should i cancel my order

It's a lot of money, it took a while for me to finally commit and order.

Hey all, figured i'd share my repair on my eight sleep grid My first cover leaked in the corner of a grid a while ago It was replaced under warranty Now the replacement is out of warranty and so i cut it open and the rip was in the corner

Some of the tips took multiple. Frustrating that we got a leak so early on This was a christmas gift so it's been exactly 4 months when we got our first leak We reached out to 8sleep and they immediately processed a new pod cover for us

We got an email a few days later that said to expedite us getting our pod cover they're sending us a pod cover and hub and that we could keep the hub as a spare

The eight sleep app will conveniently notify you when your water reservoir needs refilling

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